Accessibility Statement for Digital Services
This accessibility statement applies to the website www.hotel-franz.de.
We strive to make our website and its content accessible in accordance with the requirements of WCAG 2.1 (Conformance Level AA).
Compliance Status
The website is partially compliant with the requirements of WCAG 2.1 (AA). We are continuously working to improve digital accessibility.
Non-Accessible Content
- partially missing alternative texts
- insufficient contrast ratios in certain elements
- PDF documents not fully accessible
- limited keyboard navigation in certain navigation areas
Creation of this Statement
This statement was created based on an internal evaluation on February 11, 2026, and last reviewed on February 11, 2026.
Feedback and Contact
If you notice barriers in the accessibility of www.hotel-claudius.de, you can contact us:
in service GmbH
Steeler Straße 261
45138 Essen
Tel. 0201 50 70 73 01
Fax 0201 50 70 73 10
E-Mail info@hotel-claudius.de
Enforcement Procedure
If you do not receive a satisfactory response to your notification or inquiry about accessibility within six weeks, you may direct your request to the Market Surveillance Agency for the Accessibility of Products and Services (MLBF)
Until the formal establishment of the MLBF, direct your request to:
MLBF (in establishment)
c/o Ministry of Labor, Social Affairs, Health and Equality of Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Phone: +49 391 567 6970
E-Mail: MLBF@ms.sachsen-anhalt.de